Privacy Policy

Companies that gather personal data have to, by law, notify the Information Commissioner that they are doing so. The National Army Museum is totally committed to protecting your personal information and will keep your information safe and secure.The National Army Museum complies with this requirement, and its Data Protection Registration No. is Z5368249.

Principles of Data Protection

Anyone processing personal data must comply with the eight enforceable principles of good practice. The Data Protection Act 1998 states that data must be:

  • fairly and lawfully processed;
  • processed for limited purposes;
  • adequate, relevant and not excessive;
  • accurate;
  • not kept longer than necessary;
  • processed in accordance with the data subject's rights;
  • secure;
  • not transferred to countries without adequate protection.

Personal data covers both facts and opinions about the individual. It also includes information regarding the intentions of the data controller towards the individual, although in some limited circumstances exemptions will apply. The processing of personal data, incorporates the concepts of ,obtaining, holding and disclosing information.

The full explanation of the principles can be found at dataprotection.gov.uk

National Army Museum's Privacy Policy

The sections below explain the National Army Museum Privacy Policy.

  1. Statement of intent
  2. Information on users
  3. Use of Cookies
  4. Disclosing Personal Information
  5. Access to your Personal Information
  6. Direct Marketing
  7. Users under 18 years

1. Statement of intent

From time to time, you may be asked to submit personal information about yourself (e.g. name, e-mail address etc) in order to receive or use the services of the National Army Museum Website. By entering your details in the form fields requested, the National Army Museum will be able to provide you with the services you choose and provide you with the information you wish to receive. Whenever you provide such personal information, the National Army Museum will treat that information in accordance with the Data Protection Act 1998 and will not in any event share or disclose your data with any other third party without first obtaining your consent.The National Army Museum will act in accordance with current UK legislation and aim to meet current Internet best practice.

2. Information on users

During the course of any visit to the National Army Museum Website, the pages which you see, along with something called a 'cookie', are downloaded to your computer (see below for more information on cookies). Most, if not all, Websites do this, and that is because 'cookies' allow the Website to do useful things like finding out whether the computer (and probably you, its user) has visited the Website before and re-using any preferences set from previous visits. Any information that is supplied by 'cookies' can help the National Army Museum to provide you with a better service, and assists the National Army Museum in analysing the profile of you, our visitor.

3. Use of Cookies

A 'cookie' is a small text file stored on your computer. The one set by the National Army Museum Website can only be read by the National Army Museum Website and will not expose you to any security risks. 'Cookies' in themselves do not identify the individual user, just the computer used, so this is perfectly safe and does not affect the performance of your computer in any way. It does mean that if you are using the same computer the National Army Museum can potentially recognise you when you revisit to the National Army Museum Website.

4. Disclosing Personal Information

When you supply any personal information to the National Army Museum, the Museum incurs legal obligations towards you in the way it handles that data. The National Army Museum has to collect the information fairly, and to let you know how it is to be used and whether it will be passing information on to anyone else. The National Army Museum will hold your personal information on its systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. The National Army Museum will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

5. Access to your Personal Information

You have the right to access and correct your personal information and privacy preferences. This may be accomplished by writing to National Army Museum at:

Computer Services Department
National Army Museum
Royal Hospital Road
Chelsea
London
SW3 4HT
Tel: 020 7730 0717
E-mail - info@national-army-museum.ac.uk

Please include your name, address, and/or e-mail address when you contact the Museum. Please note that the National Army Museum reserves the right to charge a fee for responding to information requests.

6. Direct Marketing

As the National Army Museum's Website expands, there will be more opportunities to enhance what it's provided to you. From time to time the Museum may provide you with details of other National Army Museum services and products which may be of interest to you and offer you the opportunity to receive information on them. The National Army Museum will keep a record of information provided by you. Please note that any information you provide to the National Army Museum will only be used within the Museum, and will never be supplied to third parties without first obtaining your consent. The only time The National Army Museum may do so is if the Museum is obliged by UK governing law to disclose information to law enforcement agencies as required.

7. Users under the age of 18 years

Should you be under 18 years of age, please make sure that you obtain a parent/guardian's permission before you provide personal information to the National Army Museum Website. Users without this consent are not allowed to provide the Museum with personal information.